Politique de confidentialité

Privacy Policy

LuxeStyler operates this boutique and website, including all information, content, features, tools, products, and related services to provide you, as a customer, with a personalized shopping experience (the "Services"). LuxeStyler is a boutique powered by Shopify, which enables us to provide the Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you access the Services, use them, make a purchase or other transaction, or communicate with us by any other means. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand the methods of collection, use, and disclosure of your information described herein.

Personal Information We Collect or Process When we use the term "personal information," we mean information that identifies you or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or rendered non-identifiable so that it cannot identify you or be reasonably linked to you. Depending on how you interact with the Services, your place of residence, and to the extent permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:

• Contact Information: Including your name, address, billing address, shipping address, phone number, and email address.
• Financial Information: Including credit card, debit card, and bank account numbers, payment card information, bank account details, transaction details, payment method, payment confirmation, and other payment details.
• Account Information: Including your username, password, security questions, preferences, and settings.
• Transaction Information: Including items you view, place in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
• Your Communications with Us: Including information you include in your communications with us, such as when you submit an inquiry to customer service.
• Device Information: Including information regarding your device, browser, or network connection, IP address, and other unique identifiers.
• Usage Information: Including information regarding your interaction with the Services, specifically how and when you access or interact with them.

Sources of Personal Information We may collect personal information from the following sources:

• Directly from you: Including when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal information.
• Automatically via the Services: Including from your device when you use our products or services or access our websites, and through the use of cookies and similar technologies.
• From our service providers: Including when we use them to implement certain technologies and when they collect or process your personal information on our behalf.
• From our partners or other third parties.

How We Use Your Personal Information Depending on how you interact with us or the Services you use, we may use your personal information for the following purposes:

• Providing, adapting, and improving the Services: We use your personal information to provide you with the Services, notably to perform our contract with you, process your payments, process your orders, remember your preferences and items of interest, send you account-related notifications, handle purchases, returns, exchanges, or other transactions, create, maintain, and manage your account, arrange shipments, facilitate potential returns and exchanges, allow you to post reviews, and create a personalized shopping experience, such as recommending products related to your purchases. This may include using your personal information to adapt and improve the Services more relevantly.
• Marketing and advertising: We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional communications via email, SMS, or postal mail, and showing you online advertisements regarding products or services on the Services or other websites, based on items you previously purchased or added to your cart, as well as your other activities on the Services.
• Security and fraud prevention: We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or intervene regarding fraudulent, illegal, dangerous, or malicious activity, protect public safety, and secure our services. If you choose to use the Services and create an account, you are responsible for maintaining the confidentiality of your account credentials. We strongly recommend that you do not share your username, password, or any other access credential with anyone.
• Communicating with you: We use your personal information to provide you with customer service, respond to your requests, offer efficient services, and maintain our business relationship with you.
• Legal reasons: We use your personal information to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government agencies, to investigate or participate in civil discovery proceedings, potential or ongoing litigation, or other contentious proceedings, as well as to enforce our terms or policies or investigate potential violations thereof.

How We Disclose Personal Information Under certain circumstances, we may disclose your personal information to third parties for legitimate reasons, in accordance with this Privacy Policy. These circumstances may include:

• With Shopify, vendors, and other third parties who provide services on our behalf (e.g., IT management, payment processing, data analytics, customer service, cloud storage, processing, and shipping).
• With commercial and marketing partners to provide you with marketing services and direct advertisements to you. For example, we use Shopify to support targeted advertising through third-party services, based on your online activity across different merchants and websites. Our commercial and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have the right to ask us not to share information about you for the purpose of showing you targeted ads and marketing content based on your online activity across different merchants and websites.
• When you instruct us, submit a request, or otherwise consent to the disclosure of certain information to third parties, for example to ship products to you or via your use of social media widgets or login integrations.
• With our affiliates or more broadly within our corporate group.
• In the context of a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligation (including in response to subpoenas, search warrants, or similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or third parties.

Relationship with Shopify The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services to provide and improve the Services. Information you submit to the Services will be transmitted and shared with Shopify, as well as with third parties that may be located in countries different from where you reside, in order to provide the Services. Additionally, to protect, develop, and improve our business, we use certain enhanced features of Shopify that integrate data and information from your interactions with our Boutique, other merchants, and Shopify. To provide these enhanced features, Shopify may use personal information collected from your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify is responsible for processing your personal information, notably to respond to your requests to exercise your rights regarding the use of your personal information for these purposes. To learn more about Shopify’s use of your personal information and the rights available to you, you can consult Shopify’s Consumer Privacy Policy. Depending on where you reside, you can exercise certain rights regarding your personal information here: [Shopify Privacy Portal Link].

Third-Party Websites and Links The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, we recommend that you review their privacy and security policies as well as their other general terms of use. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on them. Information you provide in public or semi-public spaces, including information you share on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms without restriction on its use by us or a third party. The inclusion of such links does not in itself imply any endorsement of the content of those platforms or their owners or operators, unless otherwise indicated on the Services.

Children's Data The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request its deletion. As of the effective date of this Privacy Policy, we have no actual knowledge that we "share" or "sell" (as those terms are defined under applicable law) personal information concerning individuals under 16 years of age.

Security and Retention of Your Information Please note that no security measure is perfect or impenetrable, and we cannot guarantee "perfect security." Furthermore, any information you send to us may not be secure during transmission. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

The duration for which we retain your personal information depends on various factors, such as the need to retain such information to manage your account, provide the Services, comply with our legal obligations, resolve disputes, or enforce any other applicable contract or policy.

Your Rights and Your Choices Depending on where you reside, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in some cases, we may refuse your request within the limits permitted by law.

• Right of access / Right to know: You may have the right to request access to the personal information we hold about you.
• Right to erasure: You may have the right to request the deletion of the personal information we hold about you.
• Right to rectification: You may have the right to request the correction of inaccurate personal information we hold about you.
• Right to portability: You may have the right to receive a copy of the personal information we hold about you and request its transfer to a third party, under certain circumstances and with certain exceptions.
• Managing communication preferences: We may send you promotional emails. You can choose to stop receiving them at any time by using the unsubscribe option included in our emails. If you unsubscribe, we may still send you non-promotional emails, such as those regarding your account or orders you have placed.

If you reside in the United Kingdom or the European Economic Area, and subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to those listed above:

• Object to processing and restriction of processing: You may have the right to ask us to stop or restrict the processing of your personal information for certain purposes.
• Withdrawal of consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent. If you withdraw your consent, the lawfulness of processing based on consent before its withdrawal will not be affected.

You may exercise these rights at the designated locations on the Services or by contacting us at the details provided below. To learn more about Shopify’s use of your personal information and the rights you may have, including rights regarding data processed by Shopify, you can consult https://privacy.shopify.com/fr.

We will not penalize you for exercising any of these rights. We may need to verify your identity before processing your requests, within the limits provided or permitted by applicable law. In accordance with applicable law, you may designate an authorized agent to request to exercise your rights on your behalf. Before accepting such a request from an agent, we will require the agent to provide proof of authorization given by you to act on your behalf, and we may ask you to verify your identity directly with us. We will respond to your request within the timeframes required by applicable law.

Complaints If you wish to file a complaint regarding our processing of your personal information, please contact us using the details provided below. Depending on where you reside, you may have the right to appeal our decision by contacting us at the details provided below, or by filing a complaint with the competent data protection authority in your region. For the EEA, a list of data protection supervisory authorities can be found online.

International Transfers Please note that we may transfer, store, and process your personal information outside the country in which you reside.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses, or where applicable any equivalent contract issued by the UK competent authority, unless the data transfer is made to a country recognized as providing an adequate level of protection.

Changes to This Privacy Policy Logan may update this Privacy Policy at any time, notably to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Updated" date, and provide notice in accordance with applicable law.

Contact If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please call us at +33 7 46 74 72 14, send us an email at mohammedamine4999@gmail.com, or contact us at Rambla de Pompeu Fabra 121, 08850 Gavà, Barcelona, Spain. For the purposes of applicable data protection legislation, we are the data controller of your personal information.